An operation is to be responsible for the entire shop, and it is also responsible for packing and delivery. As an operator, Amazon's operations are the most complicated, and daily work planning is more important.
1. Email guarantees recovery within 24 hours (not more than 24h), and make a after -sales record.
2. View account health, do you have a small red flag performance notification, deal with performance issues in time, and maintain daily maintenance of store safety.
3. Check the buyer's comment, contact customer service deletion or contact customer solution to the problem
If there are REVIEW and Feedback below 4 stars.
First check the reason for the buyer to leave bad reviews, and communicate with customers in time;
After contacting customers in the form of comments or emails, help customers solve the problem;
4. Upload products, title, keywords, selling points, descriptions, pictures, you can refer to BestSeller, the price must not be too low, according to the form, ensure 30%of profits.
5. View the number of orders, analyze the reasons for the order
6. Check whether listing is selling normally
7. Do the inventory planning statistics to see if there is any replenishment, do a good job of inventory planning and calculate the inventory weekly to prevent out stock.
8. Observe the advertising situation, download the advertising report at least once a week, optimize the advertising bidding and keywords
9. View the advertisement and download the advertising report analysis. It mainly depends on the performance of the advertising group. For example, whether the budget is enough, the new product budget has finished the situation. If the budget is not finished It will increase the budget, of course, this must be controlled. shipping forwarder
10. Participate in spike activities, coupons, VINE programs, outside station activities (avoid superposition)
11. The celebrities outside the contact station promoted the product or contact the evaluation to send the test. The larger the discount, the more the single volume was proportional. The evaluation is mainly to increase sales, stabilize the product single volume of the store, for buyers, allow buyers to better recognize the product.
12. LightningDeals spike activity: go to see if you can report it every day. The key products can be reported.
13. Backstage Invitation Rating
14. Fight on the pits of the first, second, and third pages of key products every day
15. Learn about Amazon's new market, pay attention to changes in policy, and strive for official activities
16. Pay attention to the dynamics of competitors, monitor competitors, and observe the same destination BSR
17. The processing of eliminating products, including price reductions, promotion, coupons, outside stations, discard
18. Multi -cumulative resources and high -quality operating groups
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