As we all know, Amazon is very strict in the selection of products on the shelves. In recent years, Amazon has emphasized the importance of brand trademarks and product patents. Once it encounters an infringement complaint, it will first remove the suspected infringing party from the shelves.

How to deal with Amazon patent infringement?

For those who run Amazon, there is always a shortcut, so what about Amazon's patent infringement situation?

1. What about Amazon's patent infringement?

When receiving infringement warning emails, remember three points: inquiries, communication, and inquiries, don’t blindly remove all products or catch up with the platform bar.

If Amazon’s complaint email does not mention specific reasons for infringement, it is recommended to follow Amazon’s requirements:

Contact the complaining party first. General infringement warning emails have the contact information of the complaining party. When sending the email, a copy is also sent to Amazon, and the complainant is required to inform the reason for the infringement and negotiate with it.

If the complainant does not reply, please contact Amazon customer service staff and politely ask the reason for the removal or ban.

Specific operation method:

If Amazon’s complaint email does not mention specific reasons for infringement, it is recommended to follow Amazon’s official requirements:

First, contact the complainant and copy the email to the Amazon official at the same time, requesting the complainant to inform the reason for the infringement and conduct friendly negotiations with it.

2. If you send inquiry emails to the other party many times, but the other party has not responded, and we have not learned the specific infringement information from the other party, you can contact Amazon by email.

After we determined the cause of infringement through various methods, we found two situations:

1. We do have infringements;

2. If we do not infringe or whether there is a dispute about infringement, the seller should adopt different methods according to different situations.

(1) If we do have infringements, it is recommended that listings that may have infringements be removed from the shelves and send an email to Amazon to complain. The complaint must be sincere, showing that we do not take this as an example, will not repeat it, and some subsequent improvements Measures and so on.

(2) If our products do not infringe intellectual property rights, or we still have the corresponding intellectual property rights, and we have not received a reply after contacting the complainant many times, we suggest that we analyze the evidence that our products do not infringe intellectual property rights with Submit the form of mail to Amazon official.

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