On the afternoon of March 17, 2020, the world-renowned cross-border e-commerce platform Amazon announced that from now until April 5, Amazon Logistics will suspend the storage of non-medical and daily necessities.
"Sellers can also choose the cross-border e-commerce bonded export business model. The goods can enter the comprehensive bonded area in whole or in batches to go through the tax refund procedures, reducing the working capital of the company. At the same time, the company can send the goods to the public overseas warehouse by sea container. Reduce logistics costs."
There are three modes of Amazon delivery. In addition to Amazon FBA's delivery service, Amazon also supports self-delivery and third-party overseas warehouse delivery.
If there are still some goods available for sale and the account cannot be set to vacation mode, please take the actual inventory and logistics transportation status as appropriate to remove the goods that cannot be fulfilled on time.
As a friend of Amazon fba head, if you have a more accurate estimate of the time for your source to arrive at your warehouse, as well as the logistics and transportation time, but the time limit is relatively prolonged, you can go to "Amazon Seller Central> Inventory> according to the actual situation. In Inventory Management>Edit", set a longer delivery preparation time (Handling Time).
Sellers who use Amazon's "Buy & Delivery" service can continue to enjoy the benefits of the negative buyer feedback policy. As long as the seller delivers the goods on time, the delivery delay caused by the logistics provider will not affect the seller's performance indicators.
In order to ensure a good buyer shopping experience and your account performance indicators, for orders paid from January 20 to February 10, due to government policies and traffic control and other reasons, it is recommended that you promptly and actively communicate with The buyer communicates, negotiates to cancel the order, and handles the removal of related products as appropriate. If the logistics and transportation return to normal and confirm the goods that can be shipped, it is recommended that you set the delivery preparation time on the seller's platform according to the actual situation, and deliver the goods on time according to the set time to ensure a good buyer experience.
It is understood that in the past, in order to help sellers as much as possible to deal with the epidemic and take sufficient time to resume production and operation, Amazon Global Stores also updated relevant policies and gave relevant operational recommendations.
The relevant person in charge of the Municipal Bureau of Commerce pointed out that if countries continue to take effective measures to prompt the inflection point of the epidemic to arrive as soon as possible, then this incident will only have a short-term impact.
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