Shanghai Xiangcheng Freight Forwarding Co., Ltd. (referred to as Xiangcheng International Logistics), since its establishment in 2010, the company has gone through more than ten years of history. In the past 10 years, through the unremitting efforts of Xiangcheng people, and the support and love of our customers, The company has developed into a small-scale international logistics and freight forwarding company with 5 branches across the country. Especially in recent years, the company's business scale has continued to expand, its business scope continues to expand, the number of employees continues to increase, and the company's management The system is becoming more and more complex, and higher requirements are placed on the company's management and management methods.
In order to better adapt to the development of the company, to adapt to the development requirements under the new situation, to develop the company in an all-round way, to create greater value for customers and provide a greater stage for employees, on April 20, 2020, Xiangcheng senior executives held a company development and management system optimization The reform meeting lasted four days.
At the meeting, Chairman Wang Xiong made a basic summary and strategic plan for the current development of the industry and the internal situation of the company, and made optimization instructions for each item. At this meeting, we introduced professional human resources organizations and industry experts to make very effective and constructive suggestions for the optimization and reform of the corporate system. At the meeting, General Manager Zhao Qiang also clearly pointed out that through this management optimization reform, Xiangcheng International Logistics is equivalent to a second venture, and the next two years will surely usher in explosive growth.
At this meeting, we clarified the company's next five-year development strategy direction, and strive to become the most influential Amazon FBA first-course logistics integrated service provider. At the same time, we have also built a very complete talent ladder team and established the Xiangcheng Business School. For the cultivation of talents, we will have more powerful measures to provide a broad stage for outstanding talents. While cultivating talents, we have also added a scientific performance appraisal mechanism to make customer service more meticulous, pursue a zero complaint rate, and improve customer satisfaction. At the same time, we will also introduce more Internet technologies, whether in terms of efficient team management or customer service, we will have more surprises and face the market.
When the company has the right strategic direction, coupled with the outstanding talent echelon, in the future, in the cross-border e-commerce and traditional foreign trade markets, Xiangcheng will explode with greater brand power. To develop international logistics, more people choose Xiangcheng.
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